FAQ

Learn more about VetPowerment.
FAQ

How do I get started?

Email us at [email protected].

Is there a contract?

Nope! Sign up Risk-free. No long-term contracts. Cancel any time.

Who does the expert content?

Expert content is created by the human resource and veterinary experts at Oculus Insights

Are the employee’s answers kept 100% anonymous?

Yes! All results are aggregated, so no one person’s answers are revealed.

Is it mobile-friendly?

Yes, the surveys are mobile-friendly and easy to do on the go.

How often can we see our results?

Once 6 weeks of data have been collected, results are updated weekly

Who can see the clinic’s results?

Individual employees can see their own personal scores. Only designated people at the management level can see the practice’s results.

Can my entire team join?

Yes! An unlimited number of team members can join. Plans start at $7.00 per person with discounts available for larger clinics. See the Pricing page for more details.

How does the billing work?

You will enter your credit card and we will conveniently bill you monthly automatically and send an invoice to your inbox!

How long does it take to get certified?

We look for clinics to have an average EPIC score of 8 or higher for 6 months’ time. When you reach that point, you’ll earn your certification for the year!

Do you offer professional consultation and coaching?

Yes! We have consultation packages available from our professional partners at Oculus Insights.

How long does it take to answer each employee survey?

Each survey is only 7-10 questions long and users don’t need to write anything unless they choose to. On average it takes between 2 and 5 minutes.

Do we have to sign up for the whole year?

Nope! The service is billed monthly for your convenience.